The #1 Customer Success Secret Hire for This
1:08
YouTubeCustify | Customer Success Software
The #1 Customer Success Secret Hire for This
People. Process. Systems. In that order. On Mastering CS – Candid Leader Insights, Mark Rocklin, Director of Success Management EMEA at CloudShare, shared the hierarchy he builds every CS team around. And he is deliberate about the ranking. Hire for personality first. Ambition, humility, willingness to learn. Not targets or credentials ...
3 weeks ago
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Short videos

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